Late last year "LIMS" the London Institute of Mathematical Sciences added me to a list to receive their newsletter.
At the bottom of the newsletter there was a link to change my subscription or unsubscribe. I'd never subscribed (nor heard of them, their website was unfamiliar) and wondered why on earth I'd been added. It is always possible that I've mistakenly signed up to something and can't initially assume that someone else is at fault.
While
technically clicking unsubscribe should remove me, I'd argue (admittedly pedantically but for heaven's sake this is a
maths organisation and you'd think they would appreciate the precision of my logical argument) by definition I cannot unsubscribe if I've never subscribed. So I asked how / why I'd been added. Below is a summary of the redacted communications which I'm adding here in case others google to find out why they've been added to LIMS' newsletter / mailing list.
My email address should never have been added to a mailing list / newsletter without my permission, so clicking 'unsubscribe' wouldn't have uncovered how that error was made in the first place. Sadly, as you'll see, none of the other efforts I've made have managed to unsubscribe me either. A friend has advised that I contact the ICO though I'm sure they'd say "Oh for heaven's sake just click Unsubscribe" ;)
LIMS joined Twitter (
@London_Inst) this month, and sent me
another newsletter to tell me. Hence this post.
1. 25 November 2018 (they first emailed me on 23rd Nov)
Hi - can you clarify when I signed up to receive this? I'm not
familiar with your website but the option to Unsubscribe suggests
that I must have subscribed at some point.
Thanks,
Jo
2. My second reply following up, on 29 November 2018
Just wondering what the status of this enquiry is, thanks, Jo
3. My third reply on 29 November 2018
Thanks [Redacted] - I don't
think I've been to a talk there and
the website wasn't familiar to me. I am just always wary of finding
myself subscribed to things as it seems to happen a lot with an
academic email address (mine, I mean).
Best wishes,
Jo
On 29/11/2018 15:23, [Redacted] wrote:
Dear Jo,
I have sent an email around the Institute to see whom you
are connected to/know and take it from there. I assume you
would remember if you came to a talk here?
Best wishes
[redacted]
4. My fourth reply following up on 10 Dec
Hi [Redacted]
Any news on this?
Thanks,
Jo
5. My fifth reply, to a new message
What is going on here? Who signed me up for this? If I signed myself
up (I genuinely don't remember) when did I do that? I've randomly
started receiving messages from you in late November having never
knowingly communicated with you before. Why?
Thanks,
Jo
6. Their reply reassuring me that they'd asked for my details to be taken off their database - this was in response to #4
Dear Jo,
I am afraid I have no
finite answers on this but have requested that you are removed from the
database so you will receive no further updates or seminar notices from
the London Institute.
Kind regards
[Redacted]
Didn't work ;)
Everything went quiet until April 2019
7. My sixth reply to a new newsletter
How is it that my email address is still on your mailing list
despite assurances in December 2018 that it would be removed (see
attached)? I had never knowingly heard of LIMS before your first
email to me in November 2018 and still have no idea how or why my
address was added in the first place.
Jo
8. Six months after that we begin again...
Why am I receiving this?
Thanks
Jo