Stuff that occurs to me

All of my 'how to' posts are tagged here. The most popular posts are about blocking and private accounts on Twitter, also the science communication jobs list. None of the science or medical information I might post to this blog should be taken as medical advice (I'm not medically trained).

Think of this blog as a sort of nursery for my half-baked ideas hence 'stuff that occurs to me'.

Contact: @JoBrodie Email: jo DOT brodie AT gmail DOT com

Science in London: The 2018/19 scientific society talks in London blog post

Friday, 13 January 2017

Unusual Thunderbird mail glitch (overenthusiastic scrolling) - any ideas

I have three panels on Thunderbird (v45.6.0). Full length on the left is the list of folders then on the right split horizontally are two - on the top it's the list of emails in the mailbox I'm viewing and the panel below is the email I'm clicked on.

Normally if I move the cursor into the email pane and start scrolling (even without clicking into the pane) the text of the email moves so that I can read the complete message. I've found that Thunderbird just scrolls up and down through the messages above, meaning that what I can see in the message pane changes. It's a bit frustrating.

It's been going on for a while but I noticed a few days ago that it seemed to have sorted itself out without me doing anything. Alas after switching off and on again I'm back to the overly excitable scrolly thing.

Additionally the rate of scroll is impressively fast, with the slightest touch on the mousepad (Lenovo, Windows 10) making the cursor leap to the top or bottom of the message, or mailboxes, list. This isn't a mousepad sensitivity problem because scrolling behaves normally in all other programs.

I'm hoping that if I don't switch off my computer for a few days it might settle down by itself but I don't know what's causing it or how to find the settings to interact with that aspect of it.

The only scroll options I've found make no difference, in any permutation.

 
Any ideas what's causing it, and what I might do to fix it? Thanks!




Posted by Jo at 16:24
Labels: , , ,

5 comments:

  1. UnknownTue Feb 07, 09:02:00 pm 2017

    I have the same problem: lenovo ideapad, win 10, ELAN Touchpad 11.4.88.2 XX

    It's horrible. We should adress this to a mozilla board.

    All the best from Germany.
    belet

    ReplyDelete
    Replies
    1. JoWed Feb 08, 01:11:00 pm 2017

      It does seem to resolve itself after a few days so I'm really not sure what's behind it. At the moment everything is currently working well for me on Thunderbird but I assume at the next upgrade it'll be about a week of irritation and then recovery. As if Thunderbird has caught a cold ;)

      I have previously had amazing help from the Mozilla community on a different problem (search function disappeared).

      Jo

      Delete
    2. UnknownThu Feb 09, 10:54:00 am 2017

      Hey,
      I am happy your Thunderbird issue resolved by itself. I found a solution for me, I post it here too for people with the same issue or for you when the flu comes back:

      THE solution: https://www.reddit.com/r/techsupport/comments/3lhmhq/win10_elan_touchpad_scrolling_issues/
      Other possible ideas: http://forums.mozillazine.org/viewtopic.php?f=39&t=3027228&p=14731934#p14731934

      All the best,
      belet (my real name is also Jo) ;)

      Delete
    3. JoThu Feb 09, 11:27:00 am 2017

      Thank you, very helfpul
      Jo :)

      Delete
    4. JoTue May 09, 12:06:00 pm 2017

      Copied from the forums in case they disappear...!

      Open regedit.exe using run

      Go to HKEY_CURRENT_USER -> SOFTWARE -> Elantech -> Smartpad

      Change ScrollControl_Mode from 0 to 1

      Open the elan software and click apply just to make sure the settings get applied

      Delete

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